Frequently Asked Questions
Understanding Bespoke & the Process
At W&W Jewellery, bespoke means that every piece is designed and crafted entirely from scratch. Each commission begins with a blank page and is developed specifically for you, guided by your story, preferences, and the significance of the piece.
Yes. Many clients begin with only a loose idea or a sense of what feels right. Our role is to guide you through the process, helping shape ideas into a design that feels personal, considered, and meaningful.
The process is collaborative and tailored to you. Some clients enjoy being closely involved, while others prefer a more guided approach. We adapt our process to ensure you feel confident and supported throughout.
Most bespoke commissions take approximately 6-8 weeks, depending on design complexity and materials. The process is intentionally unhurried to allow time for careful design, sourcing, and craftsmanship.
Stones, Materials & Design Choices
We guide you through gemstone selection carefully, considering character, cut, tone, durability, and how the stone will sit within the design. When selecting stones, we aim to show options in person wherever possible, as this allows you to truly appreciate their character. The right choice is as much about feeling as it is about technical detail.
Yes. We work with trusted gemstone suppliers and specialists, allowing us to source a wide range of diamonds and coloured gemstones, including unusual or distinctive stones.
Yes. We regularly incorporate heirloom stones or reimagine existing jewellery, approaching these commissions with sensitivity and respect for both the materials and their emotional significance.
Yes. Mixing precious metals within a single design, such as contrasting settings and bands, can be a beautiful choice when done thoughtfully. We advise on combinations that work harmoniously and are designed to age well over time.
Pricing, Investment & Practicalities
Every bespoke commission is unique, and the overall cost depends on the design, materials, and level of craftsmanship involved. We discuss each project individually, guiding clients through the process and helping shape a design that feels both meaningful and considered.
Bespoke engagement rings by W&W are designed and made as individual commissions, with prices starting from £5,000.
Yes it will. A clear budget helps us guide design decisions thoughtfully, allowing us to focus on what matters most — whether that is a particular stone, overall design complexity, or fine detailing.
Logistics, Location & Aftercare
Yes. We regularly work with clients remotely, both within the UK and internationally, using video consultations and digital design sharing throughout the process. Find out More here.
Once your piece is complete, we remain available for guidance on care, resizing, or future adjustments. Bespoke jewellery is designed to be worn and lived with, and we are always happy to support clients beyond completion.
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Turn your unique story into a dream piece of jewellery